CabMaster Software provides design & manufacturing solutions for the cabinet making industry. We’re expanding into new territories, so we’re looking for a new addition to our customer support team.

This role is a fast-paced position in IT to support our customers in their day-to-day use of our software, both onsite and online.

Daily tasks as a team member of CabMaster Customer Support include:

• Assisting our customers with their software questions
• Receiving and making phone calls to customers
• Running 1-on-1 training sessions with customers onsite and online
• Logging software bugs for our development team
• Liaising with management, accounts and sales teams

Our ideal candidate is either an IT graduate with an interest in trades, or a tradesperson with an interest in software/IT. Your application will be strengthened by the following skills:

• Great critical thinking and problem-solving skills
• Clear communication via phone and email
• Can keep a cool demeanour and respectfully use de-escalation tactics
• Outside-the-box thinking
• Strong work ethic

What we can offer you:

• Work as part of our supportive team in Australia
• Start-up and ongoing staff training
• Opportunities for growth and promotion, especially into management and development
• Local and international travel

Training will be provided. Tertiary students coming to the end of their studies and graduates are highly recommended to apply.

Please email your resume to info@cabmastersoftware.com to apply.

At CabMaster Software, we provide our customers with software that solves their problems, increases their production capabilities and streamlines their design & manufacturing processes. We’re expanding into new territories, so we’re looking for a new addition to our sales team.

The salesperson we are searching for will be driven, a quick learner and customer focused, with strong negotiation skills and an ability to demonstrate our products in a compelling way both in person and online.

The daily tasks of our new CabMaster Salesperson include:

• Preparing for and performing engaging demonstrations of our products
• Contacting leads and following up the sales pipeline
• Occasional cold calling for new lead generation
• Updating our CRM with notes and pipeline progress
• Sending quotes and invoices
• Maintaining rapport with existing customers
• Cultivating relationships with CNC machine manufacturers, material suppliers, hardware companies
• Liaising with management team and accounts

Our ideal candidate has either a background or a keen interest in both IT and trade (especially cabinetmaking), and has the following skills and traits:

• Meeting sales goals
• Closing skills
• Territory management
• Great interpersonal skills
• Clear communication via phone and email
• Grounded and honest with an excited go-getter attitude
• Outside-the-box thinking
• Strong work ethic

What we can offer you:

• Work remotely
• Great team and work environment
• Opportunities for growth and promotion
• Attend trade shows and conventions
• Local and international travel
• Car and phone allowances
• Base salary plus uncapped commission

Please email your resume to info@cabmastersoftware.com to apply.